Terms and Policies
Bookings can be made via telephone or E-mail.
At the time of booking a valid debit/credit card number, expiry date and security code will be required. For customers without debit/credit cards a cash or cheque deposit of 25% of the booking value will be required. No booking is deemed to be confirmed without debit/credit card details or the deposit payment received.
Please note that no debit is made to your card until it is presented for payment at the end of your stay.
We try to be sympathetic, especially when cancellation has to be made for health reasons.
We can sometimes re-let accommodation, if given sufficient notice, but we reserve the right to make a cancellation charge as follows.
- In the event of cancellation before a stay has commenced, 72 hours notice is required. For example if a stay is due to commence on a Monday, then notice must be received by 10.30 a.m. on the preceding Friday. Failure to give the required notice will incur a charge equivalent to 100% of the total booking value up to a maximum of 5 nights.
- In the event of cancellation once a stay has commenced a charge equivalent to 100% of the remaining nights left will be payable, up to a maximum of 5 nights after the day of notification
- In the event that a guest fails to arrive on the specified date then a charge equivalent to 100% of the total booking value, without restriction, will apply.
- If reservations are altered without the required 72 hours notice [see 1 above] then a charge equivalent to 100% of the nights unused will be payable.
Monday to Friday
Saturday & Sunday
From 15.30 & Before 21.00
From 14.30 & Before 18.00
Earlier arrival to drop off luggage, and later collection of luggage after checkout is free of charge, but must be agreed with management.
The Post House operates a no smoking policy throughout the building in accordance with the Law banning smoking in all indoor public places [The Smoke-free-[Premises and Enforcement] Regulations 2006]. We do provide an undercover outside smoking area.
Guide dogs are accepted unconditionally. We regret that no other pets are welcome.
Children aged 3 or under stay Free. Children aged between 4 and 13 staying with a paying adult £15 per night. Children of 14 years or over are charged as adults. [Cot or small child's bed available for an additional £10 - please request when booking].
Off street parking is available. Guests are reminded that parking in the Post House car park is entirely at their own risk and that the management cannot accept any responsibility for any loss or damage incurred.
Credit card details are held for security against any charges incurred that may result as a consequence of your stay at the Post House.
Guests requiring access after midnight should inform management so access can be made available through the security gates.